Genpact is a global professional services firm focused on delivering digital transformation for clients through digital-led innovation and digitally-enabled intelligent operations
We’re a professional services firm focused on creating lasting, impactful transformation. We help organizations build resilience and prepare for tomorrow by reimagining their businesses today. See who we work with. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all of us. We connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish creates better business outcomes.
Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. We ensure that data and digital work together to create bold, lasting results and make business transformation real. Our experience demonstrates that advanced business processes and operations can generate and sustain a positive impact on business by helping control cost and capital intensity, strengthening market engagement, supporting organizational transformation, and managing risk and compliance. In doing so, we make our clients more competitive.
We design, transform, and run intelligent operations, with digital and analytics embedded at every step. And by building on our deep expertise from running thousands of processes for Fortune Global 500 clients, we deliver domain-led digital transformation through our extensive digital, analytics, and consulting capabilities. We run some of the most complex business process operations on earth. We help our clients primarily in two ways: designing and running intelligent operations and providing digital-led solutions.
Our Intelligent Operations embed digital and advanced analytics into our business process outsourcing (BPO) solutions to automate and transform our clients’ operations. This allows enterprises to be more flexible and helps them focus on what they need to do to better compete in their industries. Across our key industry verticals, our digital-led solutions include technologies such as artificial intelligence (AI), robotic process automation, dynamic workflow, mobility, and design thinking. We use our Smart Enterprise Processes (SEP), which is a patented and highly granular approach, to dramatically improve the performance of business processes. We help our clients identify opportunities and technologies for making business processes more efficient and effective. And we apply our deep process knowledge, process-centric technology and digital products to transform them.