Dunnhumby

Helping retailers and brands perfect the science of shopping

184 Shepherds Bush Road, Brook Green, London, W6 7NL

Retail & Consumer Brand Growth Data Analytics

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy

Glass Door
Team Size 500+
Established 1989

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy

When businesses are built around the people they serve, the world becomes a better place – and every Customer experience becomes more meaningful. It’s why Customer data has never been so important. But to maximise its potential and use data to inform smarter decisions, businesses need the ability to interpret and act on Customer insight at scale and in real-time.

dunnhumby empowers brands and retailers to do this through more relevant and engaging experiences. We help our clients build Customer First strategies with cutting edge solutions, and we never stop innovating – ensuring the decisions clients make encourage Customers to return, time after time. We analyse data and apply insights from nearly one billion shoppers across the globe to create personalised customer experiences in digital, mobile, and retail environments. Our strategic process, proprietary insights, and multichannel media capabilities build loyalty with customers to drive competitive advantage and sustained growth for clients.

We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail — one of the world's most competitive markets, with a deluge of multi-dimensional data — dunnhumby today enables businesses all over the world, across industries, to be Customer First. The dunnhumby Customer Science Platform is our unique mix of technology, software and consulting enabling businesses to increase revenue and profits by delivering exceptional experiences for their Customers – in-store, offline and online.

We harness customer data with leading edge science, world class digital platforms and creative media solutions. Most companies exist to meet expectations. Dunnhumby exists to defy them. dunnhumbians are passionate, curious, courageous and collaborative people who always start with the Customer. By offering the right balance of support and opportunities with freedom and fun, we enable our people to defy expectations doing things that have never been done before, at a company like nowhere else. Wherever you are. Whatever you do. Wherever you’re going. There’s a place for you at dunnhumby.

Founders & Leaders

Julie Woods-Moss Photo

Julie Woods-Moss

Chair of the Board of Directors

Julie is chair of dunnhumby’s board of directors. An Independent Director at Grosvenor Liverpool Ltd and a senior advisor at Agent3, a leading digital marketing and technology agency within the AIM listed Next15 Communications group, Julie works with dunnhumby’s CEO, board and leadership team to help steer the company through its next stage of growth. Julie was rated the 16th most influential CMO by Forbes in 2018 and one of the top 50 most inspiring women in tech in the UK, and is a member of the CNBC CMO global council. She is passionate about women in STEM and founded Tata Communications’ ‘Winning Mix’ group, to improve policies and programmes to promote the development of women and minorities.

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Guillaume Bacuvier

Chief Executive Officer

Having joined as Chief Executive Officer in May 2017, Guillaume’s role is to help steer dunnhumby during its next phase of growth and global expansion. Before stepping into the CEO role, Guillaume was Vice President of Advertising Solutions at Google, leading product strategy, commercialisation and development for products such as Adwords, GDN, YouTube, and Google+ amongst others. Prior to joining Google in 2006, Guillaume worked at Orange Group and began his career as a Senior Project Manager with Booz Allen Hamilton. He brings significant international transformation experience and a deep understanding of data-led advertising solutions and of analytics and customer insights. With nearly 20 years’ experience gained in technology solutions, consultancy, and sales & marketing,

Vincent Toolan Photo

Vincent Toolan

Chief Financial Officer

As Chief Financial Officer, Vincent is responsible for dunnhumby’s global finance function across the group. Prior to joining dunnhumby, Vincent spent the past ten years in Silicon Valley where he developed a wealth of relevant experience covering B2B and consumer tech, SAAS, and retail; his most recent role was CFO at Evernote. Earlier experience spans finance, general management and strategic planning roles at companies including Google, Amazon and Dropbox.

David Jack Photo

David Jack

Chief Technology & Product Officer

As Chief Technology & Product Officer (CTPO) David owns the design and delivery of all dunnhumby’s software products as well as the tools, networks and systems used by dunnhumby employees. He is responsible for driving our science and innovation. David has most recently been Group CIO of MetaPack, the global leader in eCommerce delivery management software. David was responsible for all things tech at this SAAS business.

About dunnhumby
The world's first Customer Data Science platform - With our unique mix of technology, software, and consulting, we are democratising Customer Data Science, empowering businesses everywhere to better compete and thrive by putting their Customers First.

Values

  • Passion - big ambition, personal motivation, challenging ourselves everyday
  • Curiosity - asking, exploring, solving, then delivering real results
  • Courage - taking ownership, taking risks, welcoming change with open arms
  • Collaboration - innovative, supportive, mindsets, no egos, we before me, one brilliant team

Awards

  • Finalists for ‘Mental Health in the Workplace’ Employee Network, This Can Happen Awards, 2020
  • Companies with Great People Managers, Great Manager Institute & Forbes, 2019
  • Sliver certificate for employees ‘Giving through Give as you earn’, Charities Aid Foundation, 2018
  • Top 100 Companies to Work For, Best Companies Group, 2014
  • UK's Best Workplaces (Large Category – 9th place), Great Place to Work Institute, 2013
  • The Top 100 Companies for Graduates 2013/14, The Job Crowd, 2013
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