Collaborative Solutions

A cognizant company

50 St Mary Axe, London, EC3A 8FR

Human Resources Cloud Computing Transformation

Collaborative Solutions is a leading global finance and HR transformation consultancy that leverages world-class cloud solutions to help deliver successful outcomes for its customers

Glass Door
Team Size 500+
Established 2003

Collaborative Solutions is a leading global finance and HR transformation consultancy that leverages world-class cloud solutions to help deliver successful outcomes for its customers

Customers of all sizes and from all industries, including higher education, government, financial services, healthcare, and professional services, across the globe rely on Collaborative Solutions to transform their Finance and HR organizations.

As the longest-tenured Workday Services Partner and customer, their full lifecycle services—complete with an in-house Change Management practice and proven proprietary tools—have helped more than 800 customers transform their businesses. Collaborative Solutions has deployed in over 125 countries and has experience with organizations ranging from 200 to 200,000 employees.

Since 2003, we have focused on delivering above and beyond expectations for our customers by applying industry best practices, disciplined guidance, flexible approaches, and the most skilled and experienced talent to each effort. We pride ourselves on our innovative technical tools and programs, including our INTEGRATION FACTORY® and Accelerated Cloud Deployment Center cloud computing interface services, which focus on efficient integration development and, and our truly “collaborative” consulting approach, which allows us to transform our customers’ operations. We strive to make each customer experience uniquely positive, and each outcome consistently successful.

Founders & Leaders

Carroll Ross Photo

Carroll Ross

Chief Executive Officer

Carroll is founder and Chief Executive Officer at Collaborative. With over 23 years in the management consulting industry, he started Collaborative Solutions with a simple goal in mind – to work with clients to deliver success. Carroll understands that listening to the customer’s needs and engaging in a results-driven discussion are the keys to effective client outcomes. He is an accomplished executive and continues to build a successful consulting practice because of this focus. Prior to Collaborative, Carroll spent 12 years with Accenture holding leadership roles in their PeopleSoft practice. He was often recognized by clients for his functional expertise, technical innovation, and commitment to successful delivery. Carroll received his MS in Management Information Systems and BS in Commerce from the University of Virginia. In addition to his CEO duties, he spends time with his wife and three children and rocking out on his guitar.

Bob Maller Photo

Bob Maller

President & Chief Culture Officer

management and administration of the company’s business operations. With more than 20 years of experience in the IT and consulting industries, Bob has earned a reputation for achieving both customer and employee satisfaction with his open and approachable communication style. He is passionate about maintaining and enhancing Collaborative’s employee and customer-focused culture, preserving it as the envy of the Workday ecosystem. Prior to Collaborative, Bob served in leadership roles at Oracle, PeopleSoft, Deloitte, and Accenture. Bob received his MBA from the College of William and Mary and his B.S. from Lehigh University. Outside his role at Collaborative, Bob can be found leading Collaborative’s fantasy football league and spending time with his wife and two children. Bob is based in Reston, Virginia.

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Susan Guerra

Chief Customer Officer, Global Delivery at Collaborative Solutions, LLC

Susan is Chief Customer Officer at Collaborative. She oversees the delivery of consulting services and drives the company’s commitment to its core delivery values of outstanding customer service, scalable and predictable solutions, sustained services quality, and efficient operations. Susan is a seasoned professional, with over 25 years of experience driving strategy and execution in consulting services. She is a skilled leader who excels at inspiring and motivating her teams and she serves as a trusted advisor to both colleagues and customers. With expertise in a variety of implementation roles, from Project Manager to Executive Sponsor, she has effectively led complex global projects and teams for both commercial and Education and Government customers.

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Robert Maltby

Vice President, EMEA

Rob is the VP, EMEA region at Collaborative Solutions, and leads the business across sales, marketing and customer success in the region. In this role he is responsible for managing business performance, enabling sustainable growth, and supporting successful delivery of client engagements across the region. Rob has a passion for delivering value through sustained business transformation programmes underpinned by innovative technology, along with a love for developing teams and businesses. His role at Collaborative enables him to embrace both. Rob draws on his 31 years of experience across senior roles in client, professional services and technology organisations, including Barclays, Rolls Royce, EY, Deloitte, IBM, and SAP, to support the business, his Collaborative team, and customers to be successful.

James Murphy Photo

James Murphy

Director, Consulting Services

As a Director, Consulting Services at Collaborative Solutions, James manages multiple delivery teams to ensure the successful implementation and delivery of Workday Human Capital Management deployments in EMEA. As part of his role, James has accountability for the EMEA HCM Practice which includes the UK Payroll Practice and EMEA Continuous Value Services (CVS) Practice. With over ten years of HR and payroll experience, James is able to assist with sales opportunities, foster practice growth and development of resources.

Suneeta Khutan Photo

Suneeta Khutan

Portfolio Director - EMEA

Suneeta is the Portfolio Director - EMEA at Collaborative Solutions. Ex-Big 4, highly skilled Programme Director with the ability to deliver complex transformations, create high-level visions and deliver strategic direction and roadmaps. She is highly successful in obtaining buy-in from all stakeholders, across a multitude of levels, from agents through to the boardroom, and across numerous verticals Financial Services, Insurance, Retail, Public Sector, Utilities and Hospitality.

About Collaborative Solutions
Collaborative Solutions


  • PEOPLE - we believe in our people. We respect and value all individuals for their diverse backgrounds, experiences, styles, approaches, and ideas
  • COLLABORATION - we believe we are better together. Incredible things are achieved through teamwork and collaboration
  • KNOWLEDGE - we have an unending desire to grow and deepen our consultative expertise. We pride ourselves on being continuous learners and are always ready, always accountable, and always helpful
  • BALANCE - we believe the best outcomes exist when priorities complement rather than compete with each other. We strive for synergy between our personal and professional lives
  • INTEGRITY - we are guided by this simple principle: Do the right thing. We take responsibility for our own actions and are true to our word


  • Best Firm to Work For, Consulting Magazine, 2018-2020
  • #1 on Fortune and Great Place to Work's Best Small & Medium Workplaces List, Fortune, 2020
  • For All Leadership Award, Bonnie Dowler, Great Places to Work, 2020
  • LearningElite Bronze Winner, Chief Learning Officer Magazine, 2020
  • Great Place to Work Certification, Great Place to Work®, 2017-2020
  • Best Workplaces in Consulting and Professional Services #1, Great Place to Work, 2020
  • Fortune Best Workplaces for Millennials, Fortune, 2019-2020
  • Excellence In Wellbeing, Great Place to Work, United Kingdom, 2020
  • Best & Brightest Companies to Work For in the Nation, Best and Brightest, 2018, 2020
  • Best Workplaces in Consulting & Professional Services, Fortune, 2019
  • Great Places to Work For All Leadership Award, Bob Maller, Great Place to Work, 2019
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